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! scope="col"|Account Security
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There are many ways to keep your accounts secure from other users getting access. In this list we'll provide as much content for you, so you have numerous options and variety of all types.
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'''Types of Passwords/Do's & Dont's:'''


'''Do's:'''


*<span style="line-height:20px;">Use a mix of alphabetical and numeric characters.</span>
It is important to follow these guidelines and take account security seriously to protect your account from being hacked or compromised.
*Use a mixture of upper- and lowercase; passwords are case sensitive.
*Use symbols if the system allows 


<p class="_AXc" style="margin-top:0px;margin-bottom:4px;list-style:inherit;line-height:1.2;">'''Dont's:'''</p>


{{Pbb|Password Safety|


*Avoid using passwords that are easy such as, "Imhappy123" or anything with a easy number pattern like; 123, 321, 9876, etc.
Your password is the first line of defense for your account. It is important to create a strong and unique password to protect your account from being hacked. Here are some guidelines to follow:
*Avoid using passwords that you've used elsewhere. It is possible, and it's happened before where other RSPS community databases are leaked, and player accounts on other servers get hacked, due to using the same Username/Password.
*Don't write down your password where others can see it, such as on your computer, or on a paper infront of others. Another form of this is account sharing, which is not against the rules, but also not recommened. We don't provide support for situations regarding this.
*Do not use the same password as you would to your email, or anything confidential such as a phone number, a social security number, an address, or other.
*.If your password is saved on your computer (remember me), be cautious of others around you.
*'''Don't tell anyone '''<span style="font-weight:normal;">your password. Regardless of a family member, a friend, or even a </span>'''staff members'''<span style="font-weight:normal;">. Staff members will never ask for your password! If a staff member asks for your password, report it!</span>
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'''Dreamscape Forum Security'''
*Again, keep in mind the Do's and Don'ts for passwords. 
*With that being said use different passwords for both forums/ingame.


-Use a password that is at least 12 characters long and includes a combination of uppercase and lowercase letters, numbers, and special characters. </br>
-Avoid using personal information such as your name, birthdate, or phone number in your password. </br>
-Do not reuse passwords across different websites or accounts. </br>
-Change your password regularly, ideally every 3-6 months. </br>
-Check if your password has been involved in any data breaches on [https://haveibeenpwned.com haveibeenpwned.com]. If your password has been compromised, change it immediately.


A good security feature Dreamscape offers on the forums is:
'''Have I Been Pwned?'''


The '''Two Step Authentication'''.
Have I Been Pwned is a website that allows you to check if your email address and/or password has been involved in a data breach. If your email address or password has been compromised, it is recommended that you change your password immediately.}}


What is it?
{{Pbb|2 Factor Authentication|Two-factor authentication (2FA or 2step) adds an extra layer of security to your account. With 2FA enabled, you will need to enter a code from your mobile device in addition to your password to log in to your account. This makes it much harder for hackers to gain access to your account.


Two Step Authentication is an area for protecting your login status for the forums. If you want to keep you password highly protected a two step authenticator will allow that. The page can be found under '''your profile'''. When you first start it up, you'll need a''' phone''' in order to start the process.''' Manually''' or ''''scanning'''' you use an "'''app'''" that authenticates the code, and keeps your account safe. The app is called''' Authenticator''', which can be found on the App Store or any other phone webstore.
To set up 2FA, follow this [[2 Factor Authentication|guide]].
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'''Dreamscape Ingame Security'''


'''With everything currently being said about password, continue to follow this method for ingame.'''
If you lose access to your 2FA device, you will need to submit a [https://discord.com/channels/839250672448045097/839286500314710066 support ticket] on the Discord to have it removed.}}


For Ingame Security its best to startup a '''bank pin''' on your account. To get a bank pin you will need to teleport to Varrock, and head to the west bank. Inside speak with the bank pin NPC. You will be required:
{{Pbb|4 Digit Account PIN|
*To use a 4 digit password
A 4-digit account PIN (also known as a bank PIN) adds an extra layer of protection to your account. You will need to enter your PIN to access your account settings, change your password, or trade items with other players. It is recommended that you use a unique and memorable PIN that you do not use for other accounts.}}
*To keep this password save
*Do not forget your password


 
{{Pbb|Recovering a Hacked Account|
If in case someone were to login to your account, they have attempts. They would also not be able access your bank/trade anyone without having entered the pin. In that sense your account is safe.
If your account has been hacked, you will need to submit a support ticket on [https://discord.com/channels/839250672448045097/839286500314710066 Discord] to recover it. Provide as much information as possible, such as the date and time you last logged in, any changes to your account settings or items, and any suspicious activity that you may have noticed. The support team will investigate your case and work to recover your account.}}
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'''My account has been leaked!'''
 
If in any situation your account has been leaked, and you have no longer access to it, you''' must''' create a [http://support.dreamscape317.net/ Support Ticket]. You can also find alternative tips on the forums or ingame.
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[[Category:Account Security]]

Latest revision as of 15:23, 4 March 2023


It is important to follow these guidelines and take account security seriously to protect your account from being hacked or compromised.


Password Safety


Your password is the first line of defense for your account. It is important to create a strong and unique password to protect your account from being hacked. Here are some guidelines to follow:

-Use a password that is at least 12 characters long and includes a combination of uppercase and lowercase letters, numbers, and special characters.
-Avoid using personal information such as your name, birthdate, or phone number in your password.
-Do not reuse passwords across different websites or accounts.
-Change your password regularly, ideally every 3-6 months.
-Check if your password has been involved in any data breaches on haveibeenpwned.com. If your password has been compromised, change it immediately.

Have I Been Pwned?

Have I Been Pwned is a website that allows you to check if your email address and/or password has been involved in a data breach. If your email address or password has been compromised, it is recommended that you change your password immediately.

2 Factor Authentication

Two-factor authentication (2FA or 2step) adds an extra layer of security to your account. With 2FA enabled, you will need to enter a code from your mobile device in addition to your password to log in to your account. This makes it much harder for hackers to gain access to your account.

To set up 2FA, follow this guide.

If you lose access to your 2FA device, you will need to submit a support ticket on the Discord to have it removed.

4 Digit Account PIN


A 4-digit account PIN (also known as a bank PIN) adds an extra layer of protection to your account. You will need to enter your PIN to access your account settings, change your password, or trade items with other players. It is recommended that you use a unique and memorable PIN that you do not use for other accounts.

Recovering a Hacked Account


If your account has been hacked, you will need to submit a support ticket on Discord to recover it. Provide as much information as possible, such as the date and time you last logged in, any changes to your account settings or items, and any suspicious activity that you may have noticed. The support team will investigate your case and work to recover your account.

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