Revision as of 01:58, 4 August 2022 by >Vladox
Troubleshooting
Resetting Cache
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1. Close your Client
2. Open up File Explorer and go to the following location
C:\Users\"Insert Username Here"
3. Select the .redemption (and .dreamscape folder if there is one).
4. Hit the delete button (or right click and delete)
Once you have done this restart your client and it will redownload the cache
Just delete it also
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This page contains a short guide to enable OpenGL rendering system via the NVIDIA control panel for those experiencing issues.
OpenGL Rendering Guide
- Step 1: Open NVIDIA Control Panel
- Step 2: Click on Manage 3D Settings
- Step 3: Click on Program Settings
- Step 4: Click on Add and add Redemption
- Step 5: Scroll down and click on the settings for OpenGL Rendering GPU and click on your GPU
- Step 6: Click Apply at the bottom right
Power/Performance Guide
- Step 1: Open NVIDIA Control Panel
- Step 2: Click on Manage 3D Settings
- Step 3: Click on Program Settings
- Step 4: Click on Add and add Redemption
- Step 5: Scroll down and click on the settings for Power Management Mode and click Prefer Maximum Performance (only use this for desktops or laptops when plugged in)
- Step 6: Click Apply at the bottom right